training

One of my passions is training - as in teaching others new skills, helping others find their potentials and being a motivator. I love this so much that I decided to make a new blog - focusing only on trainings, preparations and presentations.

My new blog is called BeBetter, and the URL is: http://www.bebetter.no

Although most trainings and tips focuses on motivation, presentation skills and personal development, I also include tips and thoughts on security trainings from time to time. If at all interested in training and motivating others, please pay my new blog a visit!

Thanks!

To facilitate training processes are something I truly enjoy. Particularly when I can enter a class where the energylevel is low, and the participants expects to be handed tasks to work with.

When you enter the room, you feel their lack of motivation. And no motivation usually means a tough day for both participants and the trainer. And if you want people to learn new skills, and hopefully to change their attitude towards the subject, you need them to be motivated.

This is particularly true when training security and user awareness. People act if the topic is as interesting as a piece of dead wood. I believe you me – I do not want to be that piece of wood!

Thus, one of my main focuses during a training is to build; and keep; the energy level high.

This can be done by using groupexercises, open discussions and by sharing of your own crazyness (and boy, can I be crazy!)

I build an environment where it is safe to ask questions and to wonder. A group where they support and help each other – even when I am no longer there. Because only when the motivation and fun is present, can we focus on knowledge transferal. Where the participants get their learning experience. Where the actual message is conveyed, understood and put into use.

So now you know my secret to giving successful trainings!

I am having great fun when I train people. I ramble on with all the great stuff in the book (or in my world). If you've ever been to one of my workshops, you know I do the ramble - you do the work ;)

As happens with everyone giving some kind of lectures, you get to answer loads of questions. And today, I will share a couple. Keep in mind I am the one answering, so you might not agree. That is fine too - leave your comments :)

1. Why do I have to log on to my computer again every time I leave for a ... (insert tea, smoke, donut, coffee or just about anything).

Short A: To make sure you remember it!

Long A: This is the IT-security dept. idea of creating a secure work environment. They assume that when you leave for (insert whatever you leave for here), someone might pop by and use your computer. And they might be right.

To you, this is a hassle. You need to type in your password every time. That is hard work. (Seriously).

On the other hand, if someone would love to use your computer, they would most likely hide out in the neighboring cubicle, waiting for you to leave for your (insert whatever), and then pop into your seat the minute you leave. Because the log-on happens after a while - usually 10 minutes - of inactivity. Thus, it does not really make a sense IMO.

On the other hand, forcing you to type your password that often means you learn it, right? No more post-it notes.

My solution to these challenges is simple. Add biometrics, or smart card. Let the technology do the work, and take the hassle out of way. IT is designed by geeks, for geeks. We tend to forget that today (2008) most IT-users are human - not geeks.

We need to adopt IT to them - not try to make geeks out of ordinary people. That will never work.

But - until your employer implement smart cards or biometrics, you are stuck with the password.

2. What is this GHz, Gb, RAM, HD letters things?

Short A: Nothing you need to care about.

Long A: Look it up. They give you hints about a computers performance. The higher the numbers, the better. You need to be a geek to really care.

All new computers today will do everything most people with throw at them. Happily. Without hesitation. Only when you throw specialist applications (games, 3D, design tools, programming etc.), will you encounter a certain level of hesitation from your computer. But hey - did I just say specialist applications? That implies geek to me.

If you are doing specialist work with a computer, you already know the abbreviations above, and will be able to make the right choice.

If you are not a specialist, you do not need to care. Period.

3. My boss tells me that I am not allowed to use my computer for ... (insert whatever you'd like to do - porn, reading newspaper, buying stocks, banking etc.). Can he really do that???

Short A: Sure he can. He is your boss, and he just did. Suck it up and get back to work!

Long A: As an employee, you signed a contract. The contract states (perhaps a bit indulged) that you will give up some time (usually 8 hrs a day), where your employer (boss in other words) will decide where, what and how you are to spend your time (also called work). In exchange for your time, you get some cash.

This means that when you signed the contract, you signed away your rights to decide what to use the company computer for. Most companies today implement additions to the contract. These additions dictate what, how, when and where you should use the stuff your employer let you use (computer, PDA and phone). These additions, we call Policies. You may also call them laws, regulations, pain in a dark place and much more. The point is; when you signed the contract, you also accepted to follow these policies.

And as you just found out, some bosses actually know about those policies, and what they are about.

Perhaps you'd better get back to work now?

-------------------- Thats it for now, folks!