subway

Yesterday, the subway system in Oslo was put out of order by way of a low-tech sabotage.

10s of thousands of commuters where delayed for hours - all due to a person throwing a bicycle directly on the electrical power tracks at Majorstua station.

What makes this interesting?

Two things IMO.

• It does not take high-tech attacks to bring high-tech to a halt. From this we can learn that you need to consider also low-level, low-tech incidents when you do your risk assessment and planning
• The crisis respond team acted quickly and efficiently - using a well prepared contingency plan - reducing the impact on business, and reducing the delays for the travelers. From this we learn that having a crisis team and a contingency plan is key to success.