Yesterday, the subway system in Oslo was put out of order by way of a low-tech sabotage.
10s of thousands of commuters where delayed for hours - all due to a person throwing a bicycle directly on the electrical power tracks at Majorstua station.
What makes this interesting?
Two things IMO.
- It does not take high-tech attacks to bring high-tech to a halt. From this we can learn that you need to consider also low-level, low-tech incidents when you do your risk assessment and planning
- The crisis respond team acted quickly and efficiently - using a well prepared contingency plan - reducing the impact on business, and reducing the delays for the travelers. From this we learn that having a crisis team and a contingency plan is key to success.
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